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Top 5 Restaurant PoS Software Of India In 2022

Restaurant Billing software or Point Of Sale(PoS) system, has become an essential aspect of the restaurant industry. The whole purpose of the PoS is to simplify billing operations management. It eliminates the traditional pen-and-paper method of book-keeping. Out of many technological advancements made for the growth of the Indian F&B industry, restaurant billing software has become the key for upscaling business. Alongside simplifying restaurant management, many global and customer-centric reasons have contributed to the high demand for PoS systems. The modern PoS software facilitates inventory management, online order processing and customer data management. This makes the lives of restaurant owners very easy.

Why Do You Need A Restaurant PoS?

If you are wondering why you need a restaurant PoS then let us explain the perks:

  • Faster and customisable billing
  • Simplified menu management (online and offline)
  • Easy inventory management
  • Keep complete track of business sales
  • Easy management of online orders
  • Detailed reports on all business aspects
  • Easier accounts management
  • Manage your staff and their work in one place
  • Keep a record of all your customers and create campaigns to promote your sales
  • Offer loyalty programmes
  • Receive and manage customer feedback
  • Multiple third-party integrations to assist your business growth

And these are just a few of the many benefits of using restaurant billing software. But with so many players developing PoS technology, choosing the best restaurant PoS for your business can be a difficult task. Don’t worry, we are here to assist you.

For understanding what PoS you should be using for your restaurant management, you should know about all the players in the market.

  1. Posist
  2. Rista / Dotpe
  3. Petpooja
  4. TMBill
  5. Torqus

The needs of every restaurant are different. The features that a bakery would need, might not be the priority of a bar. But at the same time, both of these restaurant models need a well-managed inventory and detailed reports on sales and CRM. And modern cloud-based PoS does more than just manage inventory and prepare reports. So, what parameters should a restaurant owner assess before selecting the best restaurant PoS for his/her business?

market analysis of best restaurant pos in india.
market analyses of indian restaurant PoS

All the visual representations are for the potential PoS users to understand the market position of all the restaurant billing software in India.

Which Are The Best Restaurant POS In India?

posist restaurant billing software and inventory system

1. Posist:

Posist is an industry-veteran PoS system that started off as cloud-native software. It focuses on mostly enterprise accounts and has shifted its focus to overseas customers as of late.

Support:

Posist provides first-time training and installation for free. Post-sales visits by the team members are paid services. Posist’s online paid support is available 24×7 to assist any and all kinds of queries. 

Inventory management:

A good inventory management system is Posist’s one of many USPs. Their free inventory management is simple and helps the restaurant owner and staff manage the overall usage. Posist PoS periodically updates the inventory data along with other important data of the business. The owner can see this data and many other operations of restaurants with Posist’s Cockpit application (paid feature).   

Reports:

Posist offers detailed reports on all aspects of restaurant operations. Few of their reports are free of cost and can be accessed through the PoS or the Cockpit application. But some crucial reports are part of additional paid services. 

Pricing:

The PoS can be customised as per the need of the outlet and so, the PoS’ market price varies. And due to this, there is no standard market price for the software. The basic billing system starts from ₹20,000 which does not provide access to many crucial restaurant managerial features. The price also varies depending on the size of the restaurant and its market share.    

Integrations:

Posist has an open API system through which it provides more than 100 integrations. Although some of these integrations are free, many are paid services. Integrations for customer loyalty wallets, digital payments, and third-party aggregator integrations are available.

Add-ons:

When considering all the above aspects and comparing to other PoS players existing in the market, Posist’s add-on services are considerably more expensive. They require hardware from Posist, thus increasing the overall cost of their product.

Online Ordering:

Third-party online orders placed either through the restaurant’s own website or third-party aggregators are displayed on the PoS billing screen. These orders can be accepted with a simple click. 

dotpe/ rista restaurant management system

2. Rista/ Dotpe

In 2021, Dotpe an online-to-online commerce platform acquired Rista to enter the restaurant PoS industry. Along with restaurant solution providers, Rista also provides SaaS and billing solutions to salons and retailers in the market. 

Support:

Rista provides free installation and training services. However, if any user needs any additional support, they can take the paid service of customer support. The user can also take an in-person visit to help resolve their query. The on-call support is available only during the working hours of Rista and off on Sundays and public holidays.

Inventory management:

Rista provides industry-standard inventory management. The user can view all the category-wise usage, view purchase activities in the past, set low stock indicators and many other standard features.  

Reports:

All the restaurant reports and analytics processed and managed by Rista PoS come under the paid service. In the free version, user cannot access their business reports. If a Rista user wishes to see the reports of his/her business, then the user would need to pay ₹ 600 per month as an additional service charge.  

Pricing:

Rista PoS provides its service at ₹15,000 per annum excluding taxes. This is the price for billing software only. The PoS also provides a free license but provides access to only 200 products and 50 sales transactions a day.

Integrations:

Rista’s billing solution software is pretty standard when compared to many other players in the industry. It provides basic payment integrations, loyalty wallets and third-party integrations. But any upgrade or additional integration comes under the paid service. 

Add-ons:

Many of the basic features of a PoS such as marketing, creating campaigns and feedback are on the additional paid services pricing up to ₹1,000 per month. As one of the add-ons, Rista does provide KDS software at ₹600 per month with additional charges for the hardware.  

Online Ordering:

The software lags when it comes to handling online orders. Due to this, there is a delay in accepting orders and that ultimately results in lower ratings on third-party portals.

Petpooja is the best restaurant pos in india offering restaurant billing solutions.

3. Petpooja

Petpooja has been on the market for over a decade and with its innovative drive has become the market leader by serving 35,000+ restaurant clients. The cloud-based PoS technology is simple yet powerful. The PoS system is adaptable to each and every kind of restaurant model like QSR, Cafe, bakery, bar and brewery, Fine-dine, cloud kitchen etc. 

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Support:

Petpooja provides 24×7 online and ground support (even on holidays) to help the restaurants with the PoS operations. The customer care service provides free of charge and a fast turnaround time to solve customer tickets. There are no extra charges for any visit, retaining or re-installation. Along with such strong online support, Petpooja provides ground support in more than 65 cities in India. 

Inventory management:

Petpooja provides the inventory management module for free. The team helps the restaurant upload its menu online on third-party integrations. Owners or kitchen staff can also create their recipes and set alerts for low-stock or item expiration. For restaurants with multiple branches, real-time inventory data is automatically synced. This data can be monitored from the owner’s dashboard or Petpooja’s free Merchant Application, by using the Central Kitchen Management feature.

Reports:

Petpooja provides 80+ free reports about various restaurant operations like online and offline sales, inventory, CRM, campaigns, staff reports, category-wise sales reports and much more. Also, these reports can be customised as per the outlet owner’s requirements. Petpooja also provides an add-on service called Petpooja Dynamic Reports; a detailed and visual representation of restaurant data. 

Pricing:

Petpooja provides the standard price of ₹10,000(including tax) for the PoS system in the first year and a renewal cost of ₹7,500 per year. The standard package includes the entire billing, inventory, CRM, report, online ordering and menu management. There are no hidden or additional charges, no multi-terminal charges, and no customised price depending on the outlet type. Furthermore, the restaurant owners can avail of additional Petpooja services and features in the Petpooja+ or pro package.

Integrations:

Petpooja provides more than 150+ third-party integrations for free. The support team helps integrate the PoS with third parties such as Zomato, Swiggy, Amazon Foods, Tally, Zoho, etc. The PoS can also be integrated with online payment modes like Paytm, GooglePay, Razor Pay etc. All the customer loyalty programmes can also be integrated for free with Petpooja. 

Add-ons:

Along with the core features, Petpooja also offers many add-on services like the Captain app, Kitchen Display System (KDS), online order reconciliation, website development, online ordering widget, voice-calling kiosk and more!

Online Ordering:

The Zomato & Swiggy orders get reflected directly on the PoS screen. From there the staff can accept orders and also then mark the food as ‘ready’ to initiate delivery; all this on a single screen, with no shuffling between multiple dashboards. All the third-party orders (through the restaurant’s own website or third-party aggregators) can be accepted and forwarded to the kitchen within seconds with just a click! 

TMBill is A billing software

4. TMBill

TMBill is an efficient cloud-based restaurant management solution provider. Initially, the founders had started their journey from a cloud-kitchen model but as they expanded and analysed the lack of PoS services for restaurant management, TMBill emerged as a modern restaurant billing solution.  

Support:

TMBill provides online 24×7 paid service to their users. First-time installation and training are free but post-sales visits or training are paid and sometimes delayed. Due to the very small support team size, the efficiency of the support calls reduces drastically. 

Inventory management:

TMBill provides simplified category-wise and item-wise inventory management. The customer can customise the entire inventory management.

Reports:

TMBill offers more than 60+ reports that the user can access either on the billing screen or on the owner’s application. 

Pricing:

The cloud-based desktop PoS of TMBill costs ₹12,000 per annum. Apart from that, TMBill provides customised restaurant billing software depending on the restaurant model and its requirements. And so, there is no standard price for the PoS. 

Integrations:

TMBill provides different online and offline based billing solutions depending on the requirement of the client. The TMBill Atlantic PoS is cloud-based billing software but the Pacific PoS works offline on local servers. 

Add-ons:

TMBill does provide the owner with a paid mobile app integrated with the main PoS. With the help of the application, the owner can monitor the business anywhere. The PoS provides additional services such as KDS(software only), Captain App, QR code payment mode, customer loyalty app, and many other features!

Online Ordering:

TMBill does not display the received online orders directly on the main screen. Instead, it has a separate screen to view and track online orders. This diversion of orders causes delays in accepting orders. 

torqus/inrestro helps sovle restaurant problems

5. Torqus/ Inresto 

Torqus (now Inresto) is a well-established player in the restaurant POS space. Dineout acquired it in 2018 and now is a part of their Inresto offering. Torqus also has a number of products apart from PoS like the Head Office Module and an ERP-like Supply Chain Module. customization.

Support:

Torqus provides on-ground free support in a limited capacity. Also, they provide free online or telephonic support solely during their working hours. This has affected their business in the industry due to constant complaints of erratic support. 

Inventory management:

The inventory feature is part of the Torqus PoS. The inventory management is as per industry standards and helps the client categorise and view the inventory usage and wastage. However, inventory customisation is a paid feature in Toqus.

Reports:

Torqus provide 30+ reports for free as part of their main PoS. These reports cannot be customized or exported.  

Pricing:

The price of PoS is ₹15,000 per annum. This price includes the standard billing software, owner’s application, business reports and analytics, accounts management and HO module for franchise owners. 

Integrations:

There are around 30-40 different types of integrations like loyalty, feedback, online payment and third-party online aggregators, etc. Most of the integrations are free of charge, but some are paid. 

Add-ons:

Torqus provides no particular add-on services.

Online Ordering:

Torqus PoS provides smooth and fast online ordering acceptance and management. 

As a reader, you might be suspecting our bias. We don’t say that we are the best; we are too humble for that. If you don’t trust our services, book a Petpooja PoS demo today. Our team will most definitely call you before you finish reading this blog!

Restaurant PoS does more than just simplify the billing. And so before investing in PoS technology, you should have a deep understanding of your business requirements. Employ the best PoS for the growth of your business. Hope this informative blog was helpful. For more restaurant-industry-related updates follow us on Instagram!

Ishika Tripathi
Ishika Tripathi
Ishika Tripathi is a Marketing and PR content writer at Petpooja. During her free time, Ishika is more likely to be found tucked in a quiet corner reading a book while her forgotten cup of coffee is growing cold next to her. Reach her at Ishika.tripathi@petpooja.com

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