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Restaurant Diwali Rush Readiness Checklist for 8 November 2026

Diwali falls on a Sunday this year. Almost nothing that decides how the day goes is decided on the day: it is decided in the fortnight before, by people who are already busy. This checklist is that fortnight, working backwards from the date. Updated October 2026.

  • Six stages, from two weeks out to the morning after, so each thing lands in the week it can still be changed
  • The POS version question first, because a captain app, a kitchen display, a kiosk and a digital display all need a desktop POS version
  • A dry run two days out that finds what nobody thought of while it is still Friday, and a morning-after page worth more than a week of memory
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Petpooja presents
Diwali Rush Readiness Checklist
For Indian restaurants
6
Stages · PDF
FY 2026-27
What's Inside

Six stages, counting back from a Sunday in November

01

Check What Your POS Version Can Actually Do

The section worth reading in October. A captain app, a kitchen display, a self-ordering kiosk and a digital display all need Electron POS or POS Local, the two desktop versions. Scan and order is not on Android POS at all and is limited on POS Lite, POS Lite has no inventory module, and discount caps are a capability of the Android POSS app. Everything else on the list can be fixed late. This cannot.

02

Two Weeks Out: Decide

Decisions only, nothing configured yet: the festive section you will actually run, which dishes get a hard daily limit, who can approve an exception, the rota including who is off, and the supplier delivery dates around the holiday. Includes what each shape of offer does to your tax: a discount leaves the value you are taxed on only if it is given before or at the time of the sale and recorded on that invoice, a free gift blocks the credit on what you gave away, and a buy one get one does not.

03

One Week Out: Set It Up

The week decisions become settings. Festive items created with their rates and tax rather than billed as open items, the offer set up the way it will actually be billed, printer routing checked for every new item, stock ordered against the plan, and the team briefed while there is still time for questions.

04

Two Days Out: Dry Run

One festive order taken all the way through, an item switched off and then ordered on every channel to prove the switch-off works, and the things that fail quietly: printer rolls and spares, the card terminal and UPI tested with a real transaction, the cash float, what happens when the internet drops, and one sheet of phone numbers by the till.

05

On the Day

Short, because by then the work is done. The few things that only exist on 8 November: confirming the festive items are live and priced, saying the day's limits out loud once to the whole team, switching items off the moment they run out, watching the online order queue separately, and keeping one person out of the weeds.

06

The Morning After

Fifteen minutes on 9 November beats an hour the following week. What ran out and at what hour, where the queue actually was, every workaround anybody used, and which of the section 01 features you wished you had, which is the note that makes the case with a real evening behind it.

A busy evening is easier on a system set up for it

Petpooja POSS bills in three clicks, generates and routes KOTs, and deducts stock item by item as you sell, so the festive evening is recorded while it happens rather than reconstructed the next morning.

Explore Petpooja POSS
Why This Matters

The rush is won in the fortnight before it

Ask anyone who has worked a festival service what went wrong, and the answer is almost never something that happened that evening. It is a decision that was not made, a setting nobody checked, a delivery that was assumed. The evening only reveals it.

That is why this checklist is a countdown rather than a list. Diwali 2026 falls on Sunday 8 November, and each stage sits in the week where its items can still be changed cheaply. Deciding the festive menu two weeks out is a conversation. Deciding it on the Thursday is a problem for the kitchen. Confirming your supplier's delivery dates in October is an email; discovering them on 6 November is a gap in the stock plan with no way to close it.

One item sits apart from the rest, which is why it is section 01. A captain ordering app, a kitchen display, a self-ordering kiosk and a digital display all run on Electron POS or POS Local, the two desktop versions, and not on Android POS or POS Lite. Scan and order is not available on Android POS at all and POS Lite carries only a limited version. POS Lite has no inventory module, and discount caps are a capability of the Android POSS app. None of that can be changed on 8 November. A restaurant that has planned its evening around a kitchen display it cannot run has a worse night than one that planned around printer rolls from the start, and the only difference between them is who asked the question in October.

The rest is ordinary operational discipline with a date attached. Decide, configure, rehearse, run, review. The dry run two days out is the stage people skip and the one that pays: taking a single festive order all the way through, and then marking a dish sold out and trying to order it anyway, is the stage that finds the thing nobody thought of while it is still Friday.

What this checklist deliberately does not do is repeat work that already has a sheet. The daily opening and closing routine is covered by our Restaurant Opening and Closing Checklist, the hygiene and food safety checks by our FSSAI Compliance Checklist, and the count afterwards by our Inventory Audit Checklist. This one covers the run-up and the day, which none of those do. For the commercial side of the festival, our guides to Diwali offers that increase sales and Diwali menu ideas cover what to run; this covers being ready to run it.

Sample Preview

One line from each stage

Here's a preview of what you'll get inside:

Your POS version: The captain app, the kitchen display, the self-ordering kiosk and the digital display all need Electron POS or POS Local. Scan and order is not on Android POS at all and POS Lite carries only a limited version. Confirm which ones your version runs before you plan the evening around them.
Two weeks out: Decide the festive section, which dishes get a hard daily cap, the offer and the words it carries on the bill, who approves an exception, the rota including who is off, and the supplier delivery dates around the holiday.
One week out: Create the festive items with rates and tax rather than billing them as open items. Check printer routing for each new item, because an item created after the routing was set often goes to the wrong printer or none.
Two days out: Mark a festive dish sold out, then try to order it on every channel including online. Two minutes, and it is the check that proves the switch-off works where it matters.
On the day: Say the day's limits out loud at the briefing: what is capped, what the offer is, who approves an exception, and what to do when something sells out. Two minutes, once, to the whole team.
The morning after: Write down what ran out and at what hour. Not the quantity, which your system has, but the hour, because the hour is what tells you whether to order more next year or to cap differently.
... plus the rest of the POS version section, the dry-run list of things that fail quietly, and the morning-after page: 45 items across 8 pages.
Key Stats

Three things worth knowing before the fortnight starts

8 Nov

Diwali 2026, a Sunday. Every stage in the checklist is placed by counting back from it, so each item lands in the week where it can still be changed without costing anything.

Source: central government holiday list 2026, Ministry of Personnel, Public Grievances and Pensions, read 07-Oct-2026
4 features

The captain app, the kitchen display, the self-ordering kiosk and the digital display all need Electron POS or POS Local. Scan and order is not on Android POS at all and is limited on POS Lite. Settle this in October.

Source: Petpooja's POSS capability matrix, which follows the POSS Plans (June 2026) sheet. Confirm your own version
8 checks

The dry run two days out, in two halves: three that take a festive order end to end and prove a sold-out dish cannot be ordered, and five that catch what fails quietly, from printer rolls to what happens when the internet drops.

Source: the Two Days Out section of this checklist, 8 items
Common Mistakes

8 Diwali Rush Mistakes Restaurants Keep Making

01

Planning the evening around a feature your POS version does not run

The most expensive mistake on this list, because it is discovered at the worst possible moment. A captain ordering app, a kitchen display, a self-ordering kiosk and a digital display all need Electron POS or POS Local. Scan and order is not on Android POS at all and POS Lite carries only a limited version. Ask which ones your version runs in October, keep the answer, and plan the fallback at the same time.

02

Rebuilding the whole menu for one week

A short festive section built from dishes the kitchen already makes well does most of the work. A new menu creates prep your team has never done at the volume they will have to do it. Our guide to Diwali menu ideas covers choosing the section; the checklist covers being ready to produce it.

03

Leaving a sold-out dish orderable

A dish that has run out but can still be ordered is a cancelled order and an unhappy table, and on a festival evening it is several. Decide the daily caps in advance, switch items off the moment they go, and use menu management software to do it across dine-in and online from one screen rather than channel by channel.

04

Ordering a normal week's stock and planning to top up

The festive week is the week topping up is hardest, because your suppliers are working the same holiday calendar. Confirm the actual delivery dates in writing, then build the stock plan backwards from the last delivery before the rush rather than from the rush itself.

05

Treating the online order queue as somebody's spare attention

Orders from delivery apps arrive on a different rhythm from the floor and peak at a different time. If nobody owns that queue specifically, it gets looked at when the floor goes quiet, which on a festival evening is after the damage.

06

Publishing the rota two days before

Diwali is a holiday for your team too. A rota published two weeks out is negotiable and a rota published two days out is a problem. Build in one extra person across the peak hours as a position rather than as somebody staying late.

07

Skipping the dry run because everyone is busy

A short rehearsal on the Friday: one festive order taken all the way through, one dish marked sold out and ordered anyway, one bill raised with the offer on it and read as a guest would read it. If you have set up QR code ordering or a digital menu board for the festival, this is when you find out whether it behaves the way you assumed.

08

Doing the stock count on a tired morning

The count after the festival is its own job with its own discipline, and doing it badly is worse than doing it on the Tuesday. Capture the notes on the morning while they are fresh, then run our Inventory Audit Checklist properly when somebody has slept.

Comparison

Going Into Diwali Hoping vs Going In Ready

Aspect Hoping Ready
POS features Assumed, and discovered on the night Confirmed in October, with a fallback chosen
The festive menu Decided in the last week, prepped blind Decided two weeks out, practised before the day
Sold-out items Switched off when somebody remembers Capped in advance, switched off across every channel
Stock A normal order, topped up during the week Ordered to the plan, backwards from the last delivery
The rota Published late, one person short Published two weeks out, with a float position
The dry run Skipped, because everyone is busy A short rehearsal on the Friday, end to end
Online orders Watched by whoever is nearest Owned by one person for the evening
The morning after A vague memory by the following week Fifteen minutes of notes while it is fresh

Swipe the table sideways to see the full comparison.

Start the fortnight with a list

Download the free Restaurant Diwali Rush Readiness Checklist and work backwards from 8 November rather than forwards from today.

FAQ

Frequently asked questions

When should a restaurant start preparing for the Diwali rush?
Two weeks before, and the reason is practical rather than cautious. The items in this checklist are placed by what they cost to change late. A festive menu decided two weeks out is a conversation with your kitchen; the same decision on the Thursday is prep nobody has practised at the volume it will have to be produced. Supplier delivery dates confirmed in October are an email; the same question on 6 November is a gap in the stock plan you cannot close. One item sits earlier still, in October: which features your POS version actually runs, because that is the only thing on the list that cannot be fixed at all once the day arrives.
Which Petpooja features need a desktop POS version?
The captain ordering app, the kitchen display system, the self-ordering kiosk and the digital display all run on Electron POS or POS Local, the two desktop versions, and not on Android POS or POS Lite. Scan and order is not available on Android POS at all, and POS Lite carries only a limited version. POS Lite has no inventory module, and discount caps are a capability of the Android POSS app. These are restrictions worth confirming against your own account before you plan around any of them, which is why the checklist puts the question first and tells you to keep the answer in writing.
What is the one check most restaurants skip before a festival?
The dry run, two days out. It is short, and it is the only stage that tests the handovers rather than the parts. Take one festive order all the way through, from the order to the ticket to the kitchen to the bill to the payment with the offer applied. Then mark a dish sold out and try to order it on every channel you take orders through, including online. A KOT that prints to the wrong station, or a sold-out item that is still orderable online, is a five-minute fix on the Friday and a broken evening on the Sunday.
How do you handle the online order surge on a festival day?
Give it an owner. Orders placed through delivery apps arrive on a rhythm of their own and peak at a different time from the floor, so if nobody is specifically responsible for that queue it gets attention when the floor goes quiet, which on a festival evening is after the damage is done. The other half is the switch-off discipline: when a dish runs out it has to come off every channel at once, not at the end of the rush. Both are operational decisions rather than software ones, which is why they are in the checklist rather than in a settings screen.
What should we do the morning after Diwali?
Fifteen minutes of notes, before anything else. Write down what ran out and at what hour, because the hour is the number your system does not have and the one that tells you whether to order more next year or to cap differently. Write down where the queue actually was, since ordering, kitchen, payment and table turnover each have a different fix and usually only one of them was the problem. Write down every workaround anybody used, because a workaround is a setting that was wrong. Then do the stock count properly, on a day when somebody has slept, using our Inventory Audit Checklist.
Does a Diwali discount change the GST you pay?
It depends entirely on how the offer is written on the bill, which is why the checklist settles it two weeks out rather than at the till. A discount comes out of the value you are taxed on only where it is given before or at the time of the sale and is recorded in the invoice for that sale, under section 15(3)(a) of the CGST Act, so a poster advertising the offer is not enough. A free gift is the offer that looks cheapest and often is not: section 17(5)(h) blocks the input tax credit on goods disposed of by way of gift or free samples. A buy one get one is treated differently again, as two supplies for a single price rather than one free item, and there the credit stays available (CBIC Circular 92/11/2019-GST, paragraph B). This is general guidance on the GST valuation and credit rules rather than tax advice, so check anything that affects a filing with your own tax adviser or chartered accountant before the rush.
Does this replace our daily opening and closing checklist?
No, and it deliberately does not try to. The daily routine does not change because it is a festival, so repeating it here would make this longer without making it better. Our Restaurant Opening and Closing Checklist is the sheet for the routine, our FSSAI Compliance Checklist covers the hygiene and food safety checks that matter most when volume is highest, and our free food cost calculator helps with the pricing side. This checklist covers only the run-up and the day itself, which none of those do.

About Petpooja

Petpooja is India's leading SME business software suite, trusted by 1,50,000+ businesses across restaurants, retail, healthcare, manufacturing, and more. From billing and payroll to task management and procurement Petpooja helps Indian businesses run better, every day.

Run the rush on a system that keeps up

Petpooja POSS bills in three clicks, generates and routes KOTs to the right station, and deducts stock item by item as you sell, so a festival evening is recorded while it happens. Ask for a walkthrough, and ask which features your POS version runs before you plan the evening around them.

Book a Free Demo Call: +91-9104369797
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