HomeTechnologyPetpooja Introduces A Smart Waiter Calling System

Petpooja Introduces A Smart Waiter Calling System

The Restaurant industry in India is moving towards a faster and smarter age.
With growing technological advancements and innovations, restaurant management and operations are becoming more efficient.

It becomes important that your restaurant also keeps pace with this change.
Nowadays customers do not like to be kept waiting. They have become used to fast deliveries and expect more attentive and prompt service while dining at a restaurant.

So, Petpooja has come up with a very unique and helpful product that optimizes your staff’s performance of order taking and interacting with customers.

The new Waiter Calling System (WCS) eliminates the redundant and repetitive problems faced by your waiters.

waiter calling device


“Bhaiya” , “Boss” , “Excuse Me”

You do not want your restaurant to be filled with these noises.
Calling the attention of a waiter often becomes a task in itself, taking away from the customer’s experience. The constant ‘waiter’ shouts can also annoy other diners in your restaurant.

The waiters are on a constant look-out for raised hands or such shouts, which eats away their time, restricting their interaction with customers and limits them from providing a memorable customer experience.
Also, nobody likes to be called by “chhchhh”  or on the sounds of a clap or whistle or finger-snap.

waiter calling


The Waiter Calling System (WCS) makes sure that your restaurant maintains its peaceful and aesthetic vibe, and not turn into a sabzi mandi.

Petpooja’s WCS eliminates the need to shout to call a waiter. WCS consists of a transmitting device – Waiter Calling Device (WCD)  and a WCS receiver, which can be configured very easily on your POS and Captain App.

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WCD is a small transmitter device kept at the customer’s table. These transmitters have 3 buttons – Waiter, Bill and Water. Each function has a dedicated light for its indication, which makes the system more efficient and also catches the customer’s eye. Customers can request for any of the 3 services at just the push of a button. The wireless WCS Receiver notifies the POS and Captain App, allowing a nearby waiter to pick up the task.

With the help of WCS, your waiters directly get notified of the customer’s requirement of Water or Bill. This saves a significant amount of time and effort of first going to the table only to ask what is needed, and then fetching it. Instead now, the waiter already knows what is needed and thus, can complete the service in a single trip.

Key Features:

  • Seamless integration with POS and Captain App
  • Battery: 25-30 days on single charge
  • Durable and sturdy device body, drop-tested.
  • 30 feet Line of Sight Range 
  • Different coloured light for each function

If you wish to know more about WCS or want to enable this service in your restaurant, reach out to us at services@petpooja.com.

Himanshu Rupani
Himanshu Rupani
Himanshu Rupani is a growth marketer & content writer at Petpooja. He believes in healthy food, healthy mind but has a soft spot for cocktails and desserts!


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