Sahil Shah
Sahil Shah is the VP of Marketing at Petpooja, the software company behind Petpooja POSS, Attendo (formerly Petpooja Payroll), Petpooja Invoice, and Petpooja Tasks, used by 1,50,000+ businesses globally. He writes on topics like marketing, growth, and what it takes to go from one location to a hundred. With over a decade spent where food, retail and technology meet, he has sat with restaurant owners, QSR chains, cloud kitchens, retailers and multi-location operators long enough to know which problems software solves and which ones it only hides. A TEDx speaker with on-ground exposure to how Indian businesses actually run, Sahil writes the way he talks to operators: practical, no fluff, and specific about what a tactic costs before it pays back.
Sahil on LinkedInLatest guides
How Much Does Hiring a Chef Cost in India? Study of 2,035 Restaurants
Most chef salary figures in India come from job-board listings or self-reported surveys. Both have the same problem: they capture what people say they earn, or what employers advertise, rather than what actually gets paid. So we skipped both and went to the one place where the number has to be real: payroll. The figures
SSSahil Shah28 Oct 2026
Top 5 GST Billing Software for Small Indian Businesses
What is the best GST billing software for a small Indian business? It is the one that prints a valid bill every time and carries the right product codes for your turnover. It should also hand your sales data to your accountant without retyping. What decides the right pick for you is your turnover and
Petpooja Payroll is Now Attendo
Petpooja has been building software for Indian businesses since 2011, and the product many of them open every morning has changed its name. Attendo (formerly Petpooja Payroll) is the same attendance and payroll system, from the same team, on the same account. The short answer, if you already use it: nothing about your setup changes.
Chaayos and the Tech Behind 200+ Chai Outlets
Chaayos sells chai, but it runs like a software company. Founder Nitin Saluja has said the business puts about a fifth of its head-office budget into engineering. That is what a product startup spends, not a cafe chain. That choice shows up in the numbers. Chaayos crossed ₹310.6 crore in revenue in FY25, up 25%
How Wow! Momo Scaled to 850+ Outlets: The 5 Systems
Wow! Momo started in Kolkata in 2008 with a 6ft by 6ft kiosk and ₹30,000. It now runs 850+ stores across a family of brands that includes Wow! Momo, Wow! China, Wow! Chicken and Wow! Kulfi. What carried it from one kiosk to a national chain was not the recipe. Five systems did, and this
Is the NRAI Food Delivery Summit 2026 Worth Attending?
Every industry event puts the same question to a restaurant owner: is a Thursday out of the outlet worth what you get back? Short answer for this one: yes, if delivery already earns you real money and you arrive with two specific problems. Those two conditions matter more than the ticket price. This page sets
What the NRAI Food Delivery Summit Means for Your Restaurant
Delivering Growth Through Technology is the theme of the NRAI Food Delivery Summit 2026 in Ahmedabad. Stripped of the conference language, it makes a specific claim: that software is now a growth lever, not just a record-keeping cost. That claim is worth testing against your own outlet. This page breaks the theme into the four
How Petpooja’s AI Features Help Restaurants Decide Better
Every restaurant decision runs on numbers: what to buy, what to charge, what to cut. The trouble is that those numbers are usually stale or scattered, so the call gets made on gut feel. Petpooja’s AI features attack that exact gap. They clean up the inputs, so the decision on top rests on real data.
Sahil Shah
Restaurant Call Centre Software: Phone Orders From One Screen
A restaurant call centre module is a web application where one team takes phone orders for every outlet you run. The agent answers the call, picks the outlet, types the order, and it prints in that outlet’s kitchen. Your biller at the counter never touches it. Petpooja POSS handles billing for more than 1,00,000 restaurants,
Sahil Shah
Petpooja POS Types: Lite vs Android vs Local vs Electron
Petpooja POSS is not one single product. It comes in four types, and the type you pick decides your hardware, your features, and which apps and integrations you can add later. So the real first question is not “should I use Petpooja,” it is “which Petpooja POS type fits my outlet.” Here is the short
Sahil Shah
Best Restaurant POS Systems in the UAE (2026): How to Choose
There is no single best restaurant POS for every UAE restaurant. The best one is the system that matches how your restaurant actually runs each day. For most owners in Dubai, Abu Dhabi and Sharjah, the decision comes down to a short list of things that touch the till directly: direct delivery-app integration, VAT invoicing
Sahil Shah
What Is Captain Ordering? How It Works for Indian Restaurants
Captain ordering is a system where the captain (the senior waiter who oversees service on the floor) takes orders on an Android tablet or phone right at the guest’s table, and the order travels to the kitchen as a digital KOT within seconds. No notepad scribbling, no walking back to the billing counter, no verbal
Sahil Shah
Captain Ordering vs Traditional POS: Which Fits Best?
Traditional POS billing works from a fixed terminal at the counter. The waiter writes the order on paper, walks to the terminal, punches it in, and the KOT goes to the kitchen. Captain ordering moves the entire process to the waiter’s Android device at the table. The waiter taps items on the screen, the digital
Sahil Shah
Best Waiter Calling Systems for Indian Restaurants (2026)
Four systems stand out for Indian restaurants right now: Petpooja WCD (Wi-Fi, POS-integrated), DineBell Solution (RF-based, watch pagers), FORBIX SEMICON (RF with voice annunciation), and SewaCall by JPNovations (RF with call management software). Each one replaces the traditional table bell with a wireless button that sends tagged alerts to staff, but they differ in range,
Sahil Shah
Digital Menu Board vs Printed Menu: Cost and ROI
A digital menu board costs more on day one but recovers that money within the first year through eliminated reprints, instant price changes, and stronger dessert and beverage sales driven by rotating food photos. A printed menu costs ₹3,000 to ₹8,000 to start, then charges you ₹5,000 to ₹10,000 again every time tomato prices jump,
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