6 Easy Steps To Register Your Restaurant on Zomato

Registering your restaurant on Zomato is free. You fill one form on Zomato’s partner page, share your FSSAI licence, PAN and bank details, then add your menu with photos. Zomato’s team verifies the outlet, and your listing goes live once you sign the partner agreement.

What trips owners up is rarely the form. It is a paperwork mismatch. If the address on your FSSAI licence does not match the address you typed in, verification stalls, and nobody tells you why for days.

This guide covers what to keep ready, the six steps in order, what Zomato deducts once orders begin, and the GST rule that applies to aggregator sales.

Key Takeaways

• The cost sits in your agreement’s commission clause, not in any signup fee
• Name mismatches, not missing papers, cause most delays
• Zomato pays the 5% GST, but those sales still count towards your turnover
• A delivery order costs you more to serve than a dine-in cover; check your agreement before pricing the two differently
• Connect your POS before going live, or staff end up retyping orders

What You Need Before You Start Your Zomato Registration

Gather every document before you open the form. Half-finished applications wait in the queue, and each re-upload adds days before your kitchen can take a single online order.

Document Zomato Asks For	Why It Is Needed
FSSAI licence or registration certificate	Legal proof you may sell food
PAN card of the business or proprietor	Tax identity attached to your payouts
Cancelled cheque or bank statement	The account Zomato settles your money into
GSTIN, if you hold one	Tax details recorded against your outlet
Address proof of the outlet	Confirms the location pinned on the map
Menu with final prices	Becomes your customer-facing listing
Photos of the outlet and best-selling dishes	The first thing customers judge you on

The FSSAI licence is the one paper you cannot work around, and its rules changed this year. Licences and registrations issued from 1 April 2026 carry perpetual validity, so there is no renewal cycle left to track. The Ministry of Health and Family Welfare set this out in its FSSAI reforms.

The turnover slabs moved too. Basic registration now covers turnover up to ₹1.5 crore. A State licence applies from there up to ₹50 crore, and a Central licence above that.

If you do not hold one yet, apply through the government portal first. Our FoSCoS portal walkthrough sets out the seven steps. A restaurant legal compliance checklist is worth reading beside it, since the trade licence and fire clearance come up soon after.

How to Register Your Restaurant on Zomato: The 6 Steps

With the paperwork in one folder, the process itself is short:

1. Check for an existing listing and claim it
2. Fill the partner form
3. Upload your documents and the priced menu
4. Clear phone and outlet verification
5. Read and sign the partner agreement
6. Connect your POS, then go live

Step 1: Check Whether Zomato Already Lists Your Restaurant

Plenty of restaurants sit on Zomato without the owner adding them, because customers and the company’s field teams create listings. Search your name and locality first. If a listing exists, claim it instead of adding a second. Duplicates split your ratings and confuse verification.

Step 2: Fill the Partner Form

Open Zomato’s partner form. It asks for your name, restaurant name, phone number, email, city, locality, cuisine, outlet type and opening hours. Type the restaurant name exactly as your FSSAI licence spells it, including a suffix like “& Co”. A mismatch here is a frequent reason files go back for correction.

Step 3: Upload Your Documents and Menu

Attach the documents from the table above, then enter your menu with prices. Photograph each certificate flat, in daylight, with all four corners in frame. A licence screenshotted from a WhatsApp forward is usually too blurred to read, and it gets rejected.

Price your delivery menu now, not after you go live. Commission and packaging come out of the price you list. Across the restaurants we work with, delivery prices copied straight from the dine-in card are the pricing slip we see most often.

Step 4: Clear Zomato’s Verification

Zomato verifies your phone number and email through a code, then checks the outlet itself. A representative may call or visit to confirm the kitchen runs at the address you gave. Keep the original FSSAI certificate on the premises, and tell your manager the visit is coming.

Step 5: Read the Partner Agreement Before You Sign

Zomato sends a partner agreement once verification clears. This paper decides your economics, so read it properly instead of signing on your phone between lunch orders. Check the commission rate, packaging charges, the payout cycle, and the clauses on discount programmes.

Step 6: Connect Your POS and Go Live

Link Zomato to your billing system before you switch the listing on. Skip this and a staff member ends up reading orders off a tablet and retyping them into the POS. That is where wrong items and missed orders begin.

What Zomato Charges After You Register

The listing itself costs nothing. The orders it brings do, and that is the part worth reading closely.

Zomato earns from a commission on each order. The rate is set outlet by outlet, so it shifts with your city, cuisine and order volume rather than sitting on a public rate card. Your signed agreement is the only reliable place to read yours.

It helps to name what the commission buys. You are renting demand, a delivery fleet and a payment rail instead of building them, which is the appeal for a kitchen with no riders of its own. Whether the trade works comes down to your margins, so the price you list matters more than the rate.

Commission is not the only cut, which is why your bank credit never matches your dashboard total. GST on the commission, a platform fee, gateway charges and any discount programme come off before settlement. We break the stack down in our Swiggy and Zomato commission guide, and cover payouts under bank deposit mismatches.

Do You Need GST Registration to Sell on Zomato?

Tax is the part owners most often get wrong, and the answer is not the obvious one.

Since 1 January 2022, restaurant service sold through an e-commerce operator falls under section 9(5) of the CGST Act. That makes Zomato liable for the tax, not you. CBIC Circular 167/23/2021 confirms the operator pays this 5% in cash and issues the invoice for that supply.

The rule covers standalone restaurants and cloud kitchens. Hotel restaurants that publish any room at ₹7,500 or more a day sit outside it and handle the tax themselves.

Your Zomato sales do not vanish from your own tax position, though. They still count towards the turnover that decides whether you must register, and dine-in and takeaway sales sit outside section 9(5). Work through a GST registration checklist with your accountant before assuming the platform has covered you.

Getting Your Menu and POS Ready for Zomato Orders

With the tax question settled, the next job is making the listing worth finding.

Your page joins a very large crowd. Eternal, Zomato’s parent company, reported about 3.28 lakh average monthly active restaurant partners for the quarter ended June 2026 in its investor results. A thin listing with three photos and a mistyped menu does not survive that company.

Two things matter most in month one. The first is a delivery menu built for travel, so items that leak or arrive soggy stay off it. The second is an online food ordering integration with your billing software, so each order prints to the kitchen as a KOT.

Petpooja POSS handles that link for restaurants including La Pino’z Pizza and The Rameshwaram Cafe. Zomato orders land in the same screen as your dine-in bills, and a menu edit pushes out from one place instead of being typed twice.

Switch on one more setting while you are in the POS. Item availability toggles stop customers ordering paneer you ran out of at 9 pm.

Across the restaurants we onboard, outlets that connect the POS before going live spend their first fortnight tuning prices and prep times. The ones that skip it spend that fortnight apologising for orders nobody entered.

Why Zomato Registration Gets Delayed

Files that stall usually stall for the same handful of reasons:

• Name or address mismatch. The outlet name on your FSSAI licence differs from what you typed in the form.
• Unreadable uploads. Compressed or cropped certificate images the verification team cannot read.
• Bank details in another name. The account holder name does not match your PAN or business name.
• A duplicate listing. A customer-created page for the same outlet already exists and needs claiming.
• Nobody at the outlet during verification. The representative visits, finds the shutter down, and the file returns to the queue.

Here is an illustrative example, not a real client. A 32-cover family restaurant in Sarkhej, Ahmedabad applies in early September for the Navratri rush. Its FSSAI certificate reads “Shreeji Dining & Co” while the form says “Shreeji Restaurant”. Verification pauses, the fix takes eleven days, and the outlet goes live once the festival has passed.

How Do I Optimise My Restaurant’s Zomato Profile?

Getting listed is the easy half. The profile is what decides whether anyone actually orders.

Use Photos of Your Actual Dishes

Zomato listings live or die on images. Shoot your top sellers in daylight, plated or in the packaging the customer receives, and drop anything that looks like a stock photo. A dish shot the way it truly arrives sets the right expectation and brings down complaints.

Reply to Every Review

Reviews are worth answering, the good ones and the bad. Write in your own words, name the fix where there was a real mistake, and keep it short. An owner who replies within a day reads as attentive to the next customer scanning the page.

Keep a Separate Delivery Menu

Not every dish travels. Hold back items that leak, wilt or lose texture on the ride, and list portions that survive half an hour in a bag. Price that menu using the deductions covered earlier, not your dine-in rates.

Read the Funnel Before You Change Anything

Your Zomato partner dashboard shows where customers fall away: how many saw the listing, how many opened the menu, how many ordered. If plenty open the menu and few order, the problem is price or item mix rather than photography. Fix the stage that is leaking instead of guessing.

Conclusion

Zomato registration is free and mostly mechanical. Its speed depends on how clean your paperwork is on day one. Put the FSSAI licence, PAN, bank proof and priced menu in one folder before you open the form, and make every name match.

The work that decides whether the listing earns starts after you go live. Read the commission terms before signing. Price your delivery menu with the deductions in mind, and connect your billing so orders reach the kitchen with nobody in the middle. Petpooja POSS links Zomato to your billing, menu and reports.

Frequently Asked Questions