Plenty of restaurants use their POS for billing and little else. The Petpooja POS features below are the ones owners tell us they wish they had switched on earlier.
The day end summary is the one to start with, because it runs in under 5 minutes and you can read it before you go home. The Key Takeaways below give the order to switch things on in.
Billing, kitchen order ticket (KOT) printing and the menu are left out of the top ten on purpose. Those are the basics every POS is bought for. The features here sit one layer down, and each replaces something you are probably doing by hand.
There are three groups: the ten owners switch on first, the six AI tools already in the product, and five that quietly remove a daily job.
Key Takeaways
- Over 200 features sit across nine modules; nobody uses them all.
- Start with the day end summary: it runs in under 5 minutes.
- Then set low-stock alerts, so you get warned before you run out.
- Next, lock user rights so only the right people void a bill.
- And work the report catalogue, which holds 94 reports.
- Six AI tools are live, one answering questions on your own data.
- What you get depends on your POS build and plan.
How Many Features Does Petpooja POS Have?
Over 200, grouped into nine modules.
A module is a screen you work in rather than a setting you tick: billing, kitchen order tickets, menu management, inventory, online order management, CRM, reports, the aggregator centre and the dashboard itself. Everything in this post sits inside one of those nine.
The rest of the scale is easier to count than a feature list:
| What | How many |
|---|---|
| Core modules | 9 |
| Reports in the catalogue | 94+ |
| Services in the in-product marketplace | 120+ |
| Third-party integrations | 70+ |
| Raw materials in the inventory catalogue | 50 lakh+ |
| Indian languages on the POS and support | 18+ |
No owner uses all of it. The ten below are the ones that come up most often when we ask what changed after switching, followed by the AI tools and the five that save the most daily work.
What are the Main Petpooja POS Features?
Ten features, current as of September 2026. Each is reached from inside POSS, but not every build carries every one. The plan section further down sets out which, on Petpooja’s June 2026 plan sheet.
| Feature | What it does | Who needs it most |
|---|---|---|
| Day End Summary | Generates the end-of-day operations summary | Every outlet, daily |
| 94 named reports | Orders, items, categories, customers and discounts, in one catalogue | Owners reviewing weekly |
| Low-stock alerts | Warns before an ingredient runs out; expiry alerts on perishable formats | Builds with inventory |
| Purchase and invoice management | Raises purchase orders and records what you bought | Outlets on a build with inventory |
| Purchase Manager | Compares live grocery prices and reorders in one tap | Outlets with a big raw-material bill |
| User rights | Limits what each staff login can see and do | Any outlet with billers |
| Online-order auto-accept | Accepts delivery orders without anyone tapping accept | Delivery-heavy kitchens |
| Head-office menu push | Pushes one menu change out to the outlets you select | Chains on a multi-outlet build |
| CRM | Builds one customer record across billing, online, website and Captain | Outlets with repeat guests |
| Marketplace | 120+ add-on services and 70+ integrations | Anyone with a gap to fill |
Each one is worked through below, in the order of the table.
1. Day End Summary
This is the one to switch on first. The day end summary pulls the whole day onto one screen, and it runs in under 5 minutes.
The value is the habit, not the screen. Take a 40-cover place in Koramangala running two shifts (an example). Closing the day properly every night is what makes the next morning’s numbers worth reading.
Sales by biller has its own report, and cash denominations are tracked on a separate accounting screen. Open those alongside the summary if you are tallying the till.
On the Android app, outlets running past midnight can also close the business day by hand rather than on a fixed cycle. That suits a kitchen trading through the night.
2. The 94-Report Catalogue
There are 94 named reports, sorted into eight groups. Orders, items, categories, customers and discounts are among them. Builds that support it also get Dynamic Reports, a set of live dashboards.
Nobody reads 94 reports. The point is that most of the questions you ask on a Tuesday afternoon already have a report, so you are not rebuilding them in a spreadsheet.
Three earn their keep weekly: the item-wise sales report, the discount report and the category report.
They tell you what sold and what you gave away, which is the sales half of the picture. The cost half lives on the inventory dashboard. Our guide to reading your P&L works through which numbers to pull and in what order.
3. Low-Stock and Expiry Alerts
Where your build carries the inventory module, you can set low-stock levels on raw materials. A bakery or an ice cream counter gets expiry monitoring with alerts on top, because that stock can spoil before it sells.
Say you hold ₹1,80,000 of stock (an example). One ingredient going out of date is a small loss against that. The same ingredient missing on a Saturday night costs you the covers as well.
The inventory dashboard also carries a Daily Stock Closing Tracker. It scores how accurate your closing stock is, and shows a calendar of the days nobody closed it at all.
That calendar is the one to watch. Inventory numbers are only worth acting on if somebody is entering them, and the calendar is where that shows up.
The dashboard also carries a Cost of Goods Sold (COGS) breakdown, a donut chart of which raw material is eating what share of cost. Put that against your sales and you have a food cost ratio.
An AI agent handles the updating alongside all this, covered in the AI section further down.
4. Purchase and Invoice Management
This lives in the inventory module, so it needs a build that carries one.
You raise purchase orders to a supplier or to your own central kitchen, record the stock purchase against them, and track purchase bill payments. Items you buy often are tracked, so a repeat order is a few taps rather than a fresh list.
Suppliers sit in a master list, so the same vendor does not end up typed three different ways across three months.
The reason to do this inside the POS rather than on paper is that the order, the payment and the stock all land in the same place. A paper invoice in a drawer lands nowhere.
If vendor invoices arrive as paper or PDFs, there is a separate marketplace product called Petpooja Purchase. It reads them in and syncs the figures to your accounts. Worth a look once the volume justifies it, not before.
5. Purchase Manager
Purchase Manager is the AI part of buying. It compares live prices across its supplier partners and your own vendors, shows the day’s discounts, and lets you reorder favourites in one tap. Purchases sync into your inventory account within about two hours.
Restaurants we work with tell us this is the feature that surprises them, because the saving is invisible until you see the same item priced three ways on one screen. On a ₹2,40,000 monthly grocery bill, 2% is ₹4,800 a month (an example). Our Purchase Manager setup guide covers turning it on.
6. User Rights
Every staff login gets its own rights. Petpooja treats these as fraud-prevention controls. You set what each person can do, which reports they can open, and whether they can change a bill once it is settled.
Owners we work with say this is among the settings they most often find left open. A biller who can void bills unchecked is a quiet way to lose money.
One voided bill of ₹1,450 a night (an example) is over ₹43,000 a month. The rights screen is where you close that off.
7. Online-Order Auto-Accept
Delivery orders can be accepted automatically. You set how long the acceptance window runs, and when an unaccepted order cancels.
The value is not convenience. During a rush nobody is watching the screen, and that is exactly when an order gets missed.
Changes to the setting are logged too, so if somebody switches auto-accept off on a Friday night, there is a record of it.
8. Head-Office Menu Push
For chains on a build that supports multiple outlets, you make a menu change once at head office and push it out through a guided, step-by-step workflow. The steps exist to cut missed selections and operational mistakes.
A Pushed Changes Tracking screen then shows which outlets were affected and what was pushed. It also shows how far each push has got, with a log of every step.
That screen is the part worth knowing about. Pushing a price change to 40 outlets is easy. Knowing it landed everywhere is the hard part. Our post on features for large chain management goes further into multi-outlet setups.
9. CRM
The CRM builds one record per customer. It pulls from in-house bills, online orders, the website and the Captain app, so the same guest is not four separate rows.
Against each record you get purchase history, notes and preferences. Labels let you group customers, including for corporate or group discounts.
Campaigns are built in three steps: add a channel, create a segment, create a campaign. An “All Users” segment is ready to go, and you can build your own from criteria. On builds that carry SMS marketing, the same data drives messages for birthdays, anniversaries and other occasions.
Treat the CRM as a record of what a guest has bought and how to reach them, rather than as something that decides what to offer them.
10. The Marketplace
The marketplace holds 120+ add-on services, all reached from inside POSS, and POSS carries 70+ third-party integrations. Payments, loyalty, accounting, delivery and hardware all live there, and your Petpooja POS plan tier sets how many of them you can switch on.
One thing that is not a marketplace item, and worth knowing about: Ask Me Anything sits in the dashboard itself and answers questions about your numbers in plain language.
Petpooja is India’s biggest and most price effective restaurant POS, behind the success of 1,00,000+ outlets. It has run restaurant billing for 14+ years, and the outlets on it push 60 lakh bills through a day at 0% processing errors.
What AI Features Does Petpooja POS Have?
Six, and they are in the product today rather than on a roadmap.
Ask Me Anything. An assistant in the dashboard top bar that answers questions about your own outlet data in plain language. “What was my last month’s sales?” “What were my top-selling items yesterday?” “Show me yesterday’s sales by hour.” It saves opening the report catalogue for a question you only need once.
AI Inventory Agent. Keeps stock levels updated on its own, so the count is a check rather than a typing job.
AI upsell in the Captain App. The captain’s tablet suggests what to add to the order at the table.
AI Restaurant Report: Day Wise. A named AI-powered report that sits in the same catalogue as the other 94.
Purchase Manager. Compares live grocery prices across DMart, Hyperpure and your own vendors, and reorders favourites in one tap. It is the one here that shows up directly in your food cost.
Petpooja Purchase. Reads vendor invoices into structured data and syncs them to Tally and other ERPs. It runs across products, not only inside POSS.
Which Petpooja Features Save the Most Daily Work?
These five are not the headline features. They are the ones that quietly remove a job somebody was doing by hand every day.
1. Menu on/off. One toggle marks an item unavailable across your own counter and the aggregator apps at the same time, including the self-ordering kiosk. Without it, a sold-out paneer means opening each aggregator tablet separately, and the order that slips through in between is a refund and a bad rating.
2. Five days offline. The POS keeps billing with no internet and syncs when the line comes back. That covers a broadband outage over a weekend. It works on every build except POS Lite.
3. My Website. A Petpooja-built ordering site, live in under 30 minutes, with orders landing straight in the POS. Every order through it carries no aggregator commission.
4. The Self-Ordering Kiosk. A touchscreen at the entrance takes dine-in and takeaway orders without a counter person, paying by UPI, card, or at the counter. Pay-at-counter only creates the order once payment clears, so nothing reaches the kitchen unpaid. It runs on the Local and Electron builds.
5. Food Ready Reminder. Flags any order still sitting past a time you set, 60 minutes for instance, so a ticket that fell behind the pass gets noticed before the customer calls. The reminder time is tuned to your kitchen, and food-ready tokens can print at a named station.
Which of These Matter for a Single Outlet?
Five, and the rest can wait.
A single outlet should switch on the day end summary, a few reports, user rights and auto-accept. Between them they cover the money leaving the till and the orders arriving from outside. Reports come with every build; for the other three, check yours.
Low-stock alerts are the fifth, and they need a build with the inventory module. Small outlets often run Lite, which does not have one, so check the table below before planning around stock.
Central menu control and most of the marketplace only start paying for themselves at a second location. Purchase Manager is the one to add next if raw materials are your biggest cost after rent, and it needs a build above Lite.
Which build you are on changes what is available too. Our comparison of Petpooja POS types sets out what Lite, Android, Local and Electron each handle, and the POS hardware guide covers what to put on the counter.
Which Petpooja POS Features Come with Each Plan?
Plans are sold per outlet per year, and two things decide what you get. First the POS build: Electron, Local, Android or Lite. Then the tier on top of it.
The build matters more than the tier for the ten features above.
| Build | Inventory | Reports | Purchase Manager | Multiple outlets |
|---|---|---|---|---|
| Electron | Full: purchase, recipe, real-time stock | Full | Yes | Yes |
| Local | Offline only | Full | Yes | Yes |
| Android | Through a connector | Limited | Yes | No |
| Lite | Not available | Limited | No | No |
Electron is the only build with the full inventory set. Local runs inventory offline, and it is the one build without Dynamic Reports; Android and Lite both have them.
On tiers, Basic is whatever your build includes. Growth adds marketplace services: on Electron and Local you pick any five from the pool, while Android and Lite get the ones their build supports. Scale adds every service that build can reach, plus E-invoice credits.
Rupee prices are not published. Your Petpooja contact can price a build and tier for your outlet count.
Why is Petpooja the Best Restaurant POS for Your Outlet?
That depends on what you are comparing, so here is what is actually countable.
It is already running the shift somewhere near you. Petpooja was founded in 2011 and now serves 1,00,000+ outlets, processing 60 lakh+ bills a day at 0% processing errors.
It is one platform rather than five. Billing, inventory, online orders, CRM and reports sit in the same nine modules, on one login, with 70+ third-party integrations and a 120+ service marketplace for anything else. The POSS product page sets out the modules in full.
It fits the size you actually are. Four builds, from POS Lite on an Android phone to Electron POS for multi-outlet chains, and three tiers on top. The plan table earlier in this post shows what each one carries.
On price, Petpooja does not publish rupee figures, because they are set against the build and tier you choose. Check the pricing page for the current information and book the free demo there. There is no free trial, so the demo is the way to see it against your own menu.
Conclusion
Most of the ten share a pattern. They take over something being done by hand that the system already tracks. Counting the drawer, guessing at stock, trusting a biller without a check, ringing 40 outlets about one price change.
Owners who get value out of a POS are not the ones using the most features. They are the ones who picked the handful that match how their outlet actually loses money, and turned those on properly.
Start with the day end summary tonight. It runs in under five minutes, and it is the difference between spotting a problem tonight and spotting it much later.
If you are still choosing, the Petpooja POS product page lists what each build includes.
FAQs
The day end summary and a 94-report catalogue. Inventory with low-stock and expiry alerts, purchase and invoice management, and Purchase Manager. Then user rights, online-order auto-accept, head-office menu push, the CRM, and a marketplace of 120+ services.
The catalogue runs to 94 named reports in eight groups, covering orders, items, customers and discounts. Live dashboards come on top of that, on the builds that carry them.
Yes. Chains get one central menu, a dashboard covering every outlet, staff rights set per outlet, and head-office menu push with change tracking. Where a chain already runs an enterprise resource planning (ERP) system, Petpooja integrates with the common ones on the Electron and Android builds.
Yes, in part, and only on a build with the inventory module. Stock levels update on their own, and what you buy through Purchase Manager lands in inventory within about two hours. You still need to close stock daily for the numbers to mean anything, which is what the Daily Stock Closing Tracker measures. Our piece on Petpooja’s AI features covers what else it decides for you.
Less than a day to set up and start billing. Switching on the features above is a separate job. Do it gradually rather than all at once. If table-side ordering is on your list, Captain ordering is a separate setup.
Yes, 18+ Indian languages plus international ones. That matters where the biller and the owner do not read the same language comfortably.
