Introduction & How to Use
Why you need written policies, how to customise the handbook for your business, and a step-by-step setup guide.
A complete, customisable HR policy document for Indian SMEs. 10 chapters covering everything from employment terms and leave policy to POSH compliance and exit procedures. Edit it, print it, hand it to every employee on Day 1. Updated June 2026.
Why you need written policies, how to customise the handbook for your business, and a step-by-step setup guide.
Template section for your company details, mission statement, and core values. Fill in your specifics.
Hiring categories, probation periods, notice periods, and confirmation process. Compliant with the Shops & Establishments Act.
Standard hours, shift timings, overtime at 2x rate (Factories Act), late-arrival policy, and attendance tracking methods.
Earned leave, casual leave, sick leave, maternity (26 weeks), paternity, and national holidays. State-wise minimums noted.
Salary structure, PF (12%) and ESI (0.75%/3.25%) breakup, Professional Tax, TDS, gratuity provision, and payslip rules.
Workplace behaviour rules, dress code by industry, mobile phone and social media policy, and a 4-step disciplinary process.
Complete Sexual Harassment policy per the 2013 Act. Internal Committee setup, complaint process, and penalty information.
4-step escalation process for workplace concerns. No-retaliation guarantee, confidentiality rules, and resolution timelines.
Resignation, termination, absconding policy. 10-item exit checklist and full & final settlement calculation guide.
Most Indian SMEs run HR on verbal agreements. "We'll give you 12 leaves." "Notice period is one month." "Salary comes by the 7th." It all works fine until one day it doesn't.
Think about what happens when there's no written leave policy. Every leave request turns into a negotiation. One manager approves 3 days for a wedding. Another says no. The employee who got rejected talks to the one who didn't, and now you've got a fairness problem on your hands. A two-paragraph leave policy in a handbook would've prevented the whole thing.
Here's something that catches many business owners off guard. The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 applies to ALL employers, not just large companies. If you have 10 or more employees, you must constitute an Internal Committee. The fine for non-compliance? Up to ₹50,000 for the first offence under Section 26. Repeated violations can lead to cancellation of your business licence.
Exit procedures are another common pain point. Without a documented notice period, F&F timeline, and asset recovery process, departing employees become disputes. Who owes what? When does the final settlement happen? What about the company laptop? These questions shouldn't need a phone call to the owner every single time.
A written HR policy handbook protects both sides. The employer has documented proof of what was communicated. The employee knows exactly what to expect. No grey areas, no "but I was told something different." You print it, hand it over on Day 1, get an acknowledgment signature, and you're covered.
Here's a snapshot of sample clauses from the template. All values in brackets are customisable to match your business:
labour laws apply to any Indian business with even 5-10 employees. PF, ESI, POSH, Bonus, Gratuity, Shops & Establishments. Each one has documentation requirements.
Source: Ministry of Labour & Employment (EPF Act, ESI Act, POSH Act, Payment of Bonus Act, Payment of Gratuity Act, S&E Acts)fine for first POSH non-compliance offence. Repeated violations can lead to business licence cancellation. Most small businesses don't even know this applies to them.
Source: Sexual Harassment of Women at Workplace Act, 2013, Section 26of paid maternity leave mandated for the first two children. Denial is a criminal offence under the law. Your handbook needs a clear maternity policy.
Source: Maternity Benefit (Amendment) Act, 2017No written proof of notice period, leave policy, or salary structure. Every dispute becomes he-said-she-said. In a labour court, verbal promises carry almost no weight.
Mandatory for any workplace with 10 or more employees under Section 4 of the POSH Act, 2013. Most small businesses don't know this requirement exists until an incident happens.
The Shops & Establishments Act requires written employment terms. Without an appointment letter, the employee can claim any terms they want. And you'll have no documented proof to counter it.
"We give leaves when needed" isn't a policy. It leads to favouritism complaints and inconsistent approvals. One employee gets 3 days for a family event, another gets told no. That's how trust breaks down.
No handover checklist, no asset recovery, no F&F timeline. The employee leaves, takes company data, and demands settlement months later. A simple documented exit process prevents all of this.
| Aspect | Without HR Handbook | With This Template |
|---|---|---|
| Leave disputes | "I was promised 20 days" vs "We give 12" | Written policy, signed acknowledgment |
| POSH compliance | No IC, no policy, ₹50,000 fine risk | Complete POSH section ready to implement |
| Employee onboarding | Verbal explanation of rules | Hand over handbook on Day 1 |
| Exit & F&F | Disputes, delayed settlements | Documented process, clear checklist |
| Legal protection | Zero documentation in labour court | Written, signed policies as evidence |
Download the free HR Policy Handbook and give every employee clear, written policies from Day 1.
Petpooja is India's leading SME business software suite, trusted by 1,50,000+ businesses across restaurants, retail, healthcare, manufacturing, and more. From billing and payroll to task management and procurement, Petpooja helps Indian businesses run better, every day.
Petpooja Payroll handles attendance tracking, leave management, PF/ESI calculations, payslip generation, and full & final settlements. Biometric hardware included. Setup in 3-5 days.