There was a time when people were skeptical about buying anything online without physically feeling it. Well, not so much anymore… people are so used to buying things online that their clothes, medicines and personal hygiene products are bought online.
The same trend has also been witnessed by the restaurant industry in India. There’s an exponential growth in online orders in restaurants which has resulted in a booming cloud kitchen business.
Currently, India is home to 3,500+ cloud kitchens and according to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019.
Before we get into why you need a POS for your cloud kitchen let’s first see
What is a Cloud Kitchen?
Cloud Kitchens a.k.a ghost kitchens are basically a delivery-only restaurant business model. They don’t offer an option of dine-in and they cater to their customers solely through online delivery. Cloud Kitchens infrastructure basically includes a kitchen set-up and tie-up with various food delivery applications.
With growing food delivery platforms like Swiggy and Zomato, cloud kitchens are going to be a next-gen thing. But among the rising competition and chaos, it becomes very important to stand out on these online aggregator platforms.
5 reasons why you need a reliable POS system for your cloud kitchen
1. Manage Orders From Multiple Sites
Cloud kitchen business is a delivery-only business model which requires tie-ups with multiple online ordering platforms. In India, Zomato and Swiggy are the main online food aggregators along with a few others.
A Reliable POS system will help you manage those telephonic orders, online orders from your own website as well as online orders from food aggregator partners, hassle-free on a single screen.
Now you can accept, edit or reject the order, print the KOT for the chef, assign it to your delivery partner and manage the payment all through the same application.
Let the Cloud kitchen POS handle all your operational hassles
while you create magic in your kitchen.
2. Manage Multiple Cloud Kitchen Brands
The trend in the cloud kitchen business model is to have multiple niche brands under a single parent brand.
Let’s take an example of the legends, Rebel Foods, the company currently runs cloud kitchens across 35+ cities of India. Faasos, Behrouz Biryani, Ovenstory and many other brands come under the same parent brand.
To manage multiple brands and all those online orders pouring in you need to have something robust something that eases your kitchen operations and automates it for you.
Technological innovations and smart solutions can be your knight in shining armour.
And the knight’s name is- Cloud Kitchen POS.
3. Manage Inventory Centrally
When you have multiple channels of orders pouring in from multiple brands it is very important to always have sufficient inventory in the kitchen. A good restaurant management software can help you manage your cloud kitchen inventory centrally for all brands.
The recipe management feature can automate your inventory process. Once you set your stock balance and standardize the recipes, based on your sales the inventory will automatically get deducted on a real-time basis. You can add low-level stock alerts to make sure that your raw materials never runs out of inventory.
This whole process will require extremely low human interference hence saving the labour cost and time for your business.
4. Analyze Your Cloud Kitchen Data
“Without analysing your business performance through data and reports you are just shooting in the dark”
The best point of sale software will provide you detailed reports related to your sales, inventory, payments, discounts, customer behaviour, online orders, delivery and much much more. There are multiple integrations required to run the cloud kitchen business and these detailed reports will help you keep a track of it.
Petpooja’s Cloud Kitchen POS provide restaurant owners with 50+ reports, customisable according to their need. This data will eventually help you optimise your kitchen operations, delivery process and overall sustainability of your business.
5. Easy Accepting and Assigning Orders
As soon as the customer clicks on the “place the order” button it is a ticking bomb for the business to accept the order, prepare the food, assign it to the delivery partner and make sure it gets delivered to the customer’s doorstep in time.
The true value of time is defined in those moments. You have to make sure to accept orders quickly before the aggregator or customer cancels it because of your late acceptance.
And this is one of the biggest reasons why having a good cloud kitchen POS system in place pays off.
If you have good restaurant management software, you can accept or reject orders directly from your POS dashboard. You can also mark the food order as ‘ready’ from your POS so that it goes to the delivery stage. And if you have your own delivery process set up then the incoming order will directly get assigned to the delivery partner based on location and availability.
If you are confused about which POS to buy for your cloud kitchen?
or your current POS doesn’t have all the above-mentioned features?
then take a free demo of Petpooja POS and experience the best Cloud Kitchen management system in India.