What is Cost Per Hire?
Cost per hire is a key recruitment metric that measures the average total expense a company incurs to fill one open position. It includes both internal costs (HR team time, referral bonuses, onboarding) and external costs (job boards, agency fees, background checks). The metric was standardized by the Society for Human Resource Management (SHRM) and is widely used by HR teams for budgeting and benchmarking.
For Indian businesses, understanding cost per hire is critical for workforce planning, especially in high-turnover industries like restaurants and hospitality. When you know exactly how much each hire costs, you can make smarter decisions about whether to invest in retention programs or continue hiring at the same pace.
- Internal costs cover all in-house expenses: HR salaries allocated to recruiting, interview time, referral bonuses, and onboarding
- External costs cover third-party expenses: job board subscriptions, recruitment agencies, background verification, and assessment tools
- The metric helps compare recruiting efficiency across departments, time periods, and against industry benchmarks
- Tracking cost per hire alongside total employee cost gives a complete picture of workforce investment