HomeGetting Started7 Different Types Of Restaurant Service Models You Should Know About

7 Different Types Of Restaurant Service Models You Should Know About

Choosing the best restaurant service model has a direct impact on many aspects of the hospitality sector. Restaurant business owners all over the world are looking for innovative service models to implement in their restaurants. The aim is to improve overall customer service while also lowering the amount of money they spend on recruiting new staff.

In the case of most restaurants, the two primary service models that are most popular are fast-casual and fine dining. They are also commonly known as table service and counter service models. However, there are a wide variety of service models available, each of which has the potential to make the restaurant management process much simpler while simultaneously increasing your revenue.

Types of Restaurant Service Models

1. Table Service 

Table service is the most frequent type of restaurant service. Here the guests are required to sit at tables and are served food and drinks by wait staff.

Compared to counter service, where clients place their orders and pick up their food from a single location, the level of interaction between customers and waiters in a table service-only establishment is far higher. When done right, this may provide a much more intimate and memorable eating experience for the customer. 

Customers can choose between the “table d’hote” service; in which they place orders from a menu and get a predetermined meal. Or the “table à la carte” service; in which they order from a menu and are given a la carte options. 

This style of service is common in sit-down restaurants since it allows the server to focus on a single table and develop meaningful relationships with their consumers. However, cafes and pubs often offer table service as well. Restaurant management gets simpler with this type of service model.

Table-service is a type of restaurant service model used by fine dining restaurants to show
Table-service model is the most popular among fine-dining restaurants.

2. Counter Service

The counter-service approach is another popular type of restaurant service. Fast food restaurants such as McDonald’s, Subway, and Domino’s use this type of service approach.

In the counter service, style the guests are expected to find a table or go straight to the counter to place an order. Customers are given a number after placing their order, which is displayed on a screen when their order is ready. Customers will wait for their order at their tables and return to the counter to pick up their food when it is ready.

For smoother restaurant management, waiters in these establishments are usually the only ones responsible for clearing the tables after customers leave. As a result, restaurant owners save significantly on labour costs because they no longer need to hire waiters and bussers separately.

Restaurant service model in which customers place their orders on the counter.
In a counter service model, a good POS can help with recording orders faster during peak hours.

3. Hybrid Service Model

Sometimes called the “half-service,” this hybrid approach is literally a mix of table and counter service models. The host will seat you at a table, but you’ll need to place your order at the counter. They then get a table number so that when their food is ready, the servers may bring it right to them. 

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Although the hybrid service model does not completely remove waiters, it does minimise the number of people necessary to oversee tables. It streamlines the restaurant’s management process; the waiters are not required to spend additional time with customers when they order meals, which is a time-consuming process. So, if you go with the counter service option, you won’t need as many people to take orders. 

Many restaurant businesses in India provide unlimited pizza offers, such as Sam’s Pizza, U.S. Pizza, Octant Pizza, and others use a hybrid style of service in which guests are supposed to take appetisers from a buffet before being presented with pizzas on the table by waiters.

4. Prix Fixe Model 

A prix fixe meal consists of many dishes that can be customised only to a certain extent. Due to the limited number of food options available, there is less inventory, preparation, and cooking, which leads to an increase in productivity. This gives the front of the house more time to focus on satisfying customers rather than taking down and processing complex orders.

Because visitors typically do not receive numerous courses during their meals, this business strategy also results in higher-than-average bill totals.

5. All-You-Can-Eat Meals

This restaurant service model provides a specific meal that must be promoted to the public. People are drawn to large quantities of food being supplied for less than their true value. This strategy generates more foot traffic in your restaurant and generates more revenue than usual. It may sound like a buffet lunch, but it is not because this strategy emphasises a specific dish like sushi, pasta, pizza, etc.

6. Buffet Service

A buffet is a restaurant service in which customers help themselves to food from a common table. This is a feasible way to feed a large number of people while requiring less labour. People pay a set amount of money and receive an unlimited supply of a full meal. They must take the food by themselves. By doing so restaurant management becomes much easier because the employees will be relieved of the task of serving.

The buffet model is one of the most popular types of service models out there.

7. Small Plate Service

Similar to the all-you-can-eat approach, small plate service allows diners to order a variety of tiny plates. This form of service is common at restaurants that specialise in tapas or dim sum. As guests pass by the food carts, they make requests when they see something they like.

Rather than having to cook small amounts for individual customers, a restaurant that serves small plates can make massive servings to maximise efficiency and stock.

If you run a restaurant and are attempting to determine what type of service model would be best for your business, you should first consider the general theme of the restaurant and your target audience. Choosing the best service model will have an impact on your restaurant’s management and, consequently, the entire revenue generation.

We hope this blog helps you. For regular restaurant-related updates, follow us on Instagram and subscribe to our newsletter!

Kushank Joshi
Kushank Joshi
Kushank is a content writer for Petpooja. He thinks he has a good sense of humour, but he constantly cracks lame jokes while sipping his tenth cup of chai for the day. You can contact him at kushank.joshi@petpooja.com; he's fun to talk to (minus the jokes).


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