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Shaival Desai

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New Restaurant Trend: Cloud Kitchens aka Ghost Kitchens

With the coronavirus pandemic hitting the world hard, consumer behaviour has seen a major shift. Candle-lit dinners night out at bars, and evenings at cafes are long forgotten. The new normal is bringing in new changes with the food industry witnessing a major boom in cloud kitchens or otherwise referred to as ghost kitchens. In

SDShaival Desai23 Mar 2026
Operations & Workflows

Innovations in Food Delivery and Packaging amidst the Pandemic

In the wake of the COVID-19 pandemic, the restaurant industry witnessed a severe downfall. Every day the headlines reveal to us a new number of positive cases. Due to this uncontrollable spread, people have withdrawn themselves from the outside world. The entire crisis has necessitated several changes and adjustments in everyone’s lifestyle and behaviour. These

Operations & Workflows

The Rice and Rise of Biryani!

Step aside dear Pizza, the biryani is here! The biryani business has taken a huge leap, to become the highest sold food-item online. But what does mass production mean for a traditionally slow-cooked dish and its subtle regional variations? With the growing culture of ordering food-online, a lot has changed. But this dish remains a

Industry & Business Guides

5 Best Restaurant POS Software in India (2026)

Across the 1,00,000+ restaurants that bill on Petpooja, the question owners ask before buying is rarely about the feature list. They want to know who picks up the phone at 11 pm when billing stops mid-rush. Here is the short answer on the best restaurant POS software in India for 2026. Petpooja POSS, the restaurant

Operations & Workflows

Petpooja’s Covid-19 toolkit: Technology to battle the virus

Unlock 1.0 is upon us and restaurants are restarting after a long-drawn lockdown. Customers are battling between the fear of infection and the yearning for restaurant food. Restaurants are also battling between keeping their business alive, trying to get staff back from their hometowns and making their customers feel safe. However, the onset of Covid

Operations & Workflows

Innovative Strategies and Adaptations for Restaurant Businesses During COVID-19

We are now in the bang middle of the pandemic. While the disease rages, people and restaurant businesses are running out of patience and runway – lockdowns cannot hold for extended periods. While a lot has been written about the sanitization and other practices that restaurants are adapting to, I wanted to touch upon what

Operations & Workflows

A Complete Guide On Restaurant Loyalty Programs

Who doesn’t like rewards? As kids, we would be rewarded with a ‘star’ sticker or a ‘ribbon’ for participating in class discussions or good handwriting. Nothing much has changed as we grew older. The papercut stars get transformed into frequent flyer miles, hotel reward points, free meals at your favourite restaurant, etc Rewards and Gifts

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