Swiggy & Zomato Commission Calculator

What is Swiggy and Zomato Commission?

Swiggy and Zomato charge restaurants a commission on every order placed through their platform. This commission is a percentage of the order value and is the primary revenue model for food delivery aggregators. The commission covers the platform's technology, customer acquisition, delivery logistics, and payment processing costs.

For restaurant owners in India, understanding the exact commission structure is critical for maintaining healthy profit margins. The commission is not the only deduction. Restaurants also pay GST on the commission, packaging charges, and payment gateway fees. Together, these deductions can take away 25% to 35% of the order value before the restaurant sees any revenue.

• Swiggy commission typically ranges from 15% to 30% depending on city, restaurant type, and contract
• Zomato commission ranges from 18% to 28% with variations based on exclusivity and order volume
• An additional 18% GST is charged on the commission amount (not on the food value)
• Payment gateway fees of 2% to 3% apply on digital payments (UPI, cards, wallets)

How is Swiggy/Zomato Commission Calculated?

The net payout from a delivery order is calculated by subtracting all platform deductions from the order value. Here is the formula:

The commission is calculated as a flat percentage of the order value (excluding taxes). The GST at 18% is then applied on the commission amount itself, not on the order value. Packaging costs vary based on the type of food, container sizes, and whether you use your own packaging or platform-branded packaging.

Commission Calculation with Example

Let's calculate the net payout for a restaurant receiving an order of ₹500 on Swiggy with a 22% commission rate.

In this example, the restaurant retains approximately 71% of the order value. If the restaurant's food cost is 30% (₹150 on this order), the gross profit per order is ₹355.20 - ₹150 = ₹205.20. This must cover rent, staff, utilities, and other overheads.

Why Does Understanding Aggregator Commission Matter?

For restaurant owners, delivery platform commissions directly impact profitability. Here is why understanding these numbers is critical:

• Menu pricing strategy: Many restaurants set delivery menu prices 10% to 15% higher than dine-in prices to offset commission. Without knowing your exact deduction, you cannot price correctly
• Platform comparison: Swiggy and Zomato offer different commission rates. Calculating the total cost per order on each platform helps you decide where to focus or negotiate
• Break-even analysis: If your food cost plus commission exceeds 65% to 70% of the order value, delivery orders may not be profitable. Use the Restaurant Break-Even Calculator to find your threshold
• Negotiation leverage: Knowing industry-standard rates and your order volume gives you data to negotiate lower commission rates with platform managers
• Direct ordering value: When you calculate the per-order cost of aggregators, building your own online ordering channel becomes a clear ROI decision

How to Use This Commission Calculator

This calculator helps restaurant owners understand their real earnings from Swiggy and Zomato. Follow these steps:

• Step 1: Enter your average order value. Check your Swiggy/Zomato dashboard for the actual average
• Step 2: Enter the commission rate from your contract (typically 15% to 30%)
• Step 3: GST on commission is pre-filled at 18% (standard rate). Adjust only if your agreement differs
• Step 4: Enter your packaging cost per order (containers, bags, cutlery, napkins)
• Step 5: Enter your approximate monthly order count from the platform
• Step 6: Click "Calculate Net Payout" to see per-order and monthly breakup

Swiggy vs Zomato Commission Rates Comparison

Commission rates vary based on city tier, restaurant type, order volume, and exclusivity agreements. Here is a general comparison for 2025-2026:

These rates are indicative. Your actual rate depends on your contract negotiation. High-volume restaurants (500+ orders per month) and chain restaurants typically get 3% to 5% lower rates than individual outlets. To understand how these commissions affect your overall business profitability, use the Profit Margin Calculator. You can also download the Delivery Commission Calculator Template to track commissions across multiple platforms in a spreadsheet.

How to Reduce Aggregator Commission Costs

While you cannot avoid platform commissions entirely, there are practical strategies to reduce their impact on your bottom line:

• Delivery menu pricing: Set delivery prices 10% to 15% higher than dine-in to absorb commission. Most customers expect this and aggregators allow differential pricing
• Optimize food costs: Keep your food cost below 28% to 30% for delivery orders. Use the Recipe Costing Calculator to find exact costs for each delivery menu item
• Negotiate based on volume: Once you cross 300 to 500 orders per month, renegotiate your commission rate. Bring data on your order volume and average order value to the meeting
• Build direct ordering: Use a POS system with built-in online ordering to convert aggregator customers to direct orders. Even converting 20% of your delivery volume saves significant commission
• Reduce packaging waste: Source packaging materials directly from manufacturers instead of using platform-branded packaging. Standardize container sizes to reduce variety and cost
• Claim GST Input Tax Credit: Registered GST restaurants can claim ITC on the GST paid on commission, reducing the effective cost. Ensure your accountant files this correctly