Running a restaurant is a hectic and overwhelming task. And if we are talking about managing large chains with multiple outlets, then that is a different ball game altogether. The workload, human force and operations multiply in large chains. To simplify regular tasks and overlook operations of every single outlet, POS plays a key role. POS helps the outlet owner and the chain head standardise everything across all the outlets.
Along with that, POS also helps regulate and audit to make sure that the set regulations and standards are being followed across all outlets. Alongside that, there are many POS features which provide absolute restaurant management solutions for every single outlet despite its size or type.
POS Features To Efficiently Manage Large Chain Outlets
Petpooja POS has many features that assist in managing and growing large chains. Petpooja POS operations can be customized as per the requirement of every individual outlet. And despite this customisation, the owner of the chain can keep track of the entire business on his own dashboard or Petpooja Merchant Application. He/ she can also make required regulations and customisations through the app. This and much more can be done with Petpooja. Keep reading to know!
1. Centralized Monitoring
Petpooja POS allows the chain owner to monitor and manage the entire operation of every single outlet. With the owners’ dashboard, the chain owner can regulate the amount of access that is to be provided to the outlet/ franchise owner and even their staff members. Petpooja’s owners’ dashboard even facilitates creating zone-wise outlet distribution for simplified management. With this, the owner can get the data of any specific or the entire zone at once without having to skim through tones of data sheets.
2. Central Kitchen Management
Large chain outlets need a POS that helps create a central kitchen which is linked with all the outlets. With the help of the central kitchen, the outlet owner can easily procure any inventory needed and the chain owner can keep track of the inventory consumption rate. This way there is a consistency in the food sold across all outlets. Along with that, Petpooja’s large chain POS also simplifies creating delivery routes from the central kitchen to the outlet kitchen.
3. Purchase Order Management
There is always a need for inventory or re-stocking in large chain outlets. One or the other outlet raises a ticket to the central kitchen asking for supplies. In such a case, there needs to be a process for purchase order management. Purchase order management is the process of maintaining the internal budget for buying goods and justifying the cost of purchases made. With the help of Petpooja’s purchase order management, both the owners can keep track availability of the stock with the central kitchen; track all the purchases made & the quality of the goods provided by the central kitchen.
4. Online Ordering Reconciliation
Third-party online ordering service providers such as Swiggy or Zomato, charge commissions on every order placed. And often due to peak time, small order quantity, cancel orders or hidden additional charges, this commission becomes considerably large. This multiplies in the case of large chains and their many outlets. If these orders and their commissions are not reconciled then it can incur losses. And so, Petpooja’s large chain POS provides detailed order reconciliation reports about the online orders to reconcile money from these third parties. The POS stores information about all these online and offline orders placed, their prices and the customer details. These detailed reports break down every single transaction and all the different costs and charges in graphic representation.
5. Dynamic Reports
Along with keeping track of the online orders and their reports, Petpooja’s large chain POS also provides the owner with Dynamic Reports. These reports can be customised as per owners’ requirements. In addition, these reports are created and presented using data visualization techniques. This simplifies understanding and analysing the chain data.
6. Loyalty Wallet
Large chains undoubtedly serve more customers when compared to single outlets. And so, it is appropriate that these brands offer their loyal customers rewards no matter which outlet they visit. With the help of the Petpooja Loyalty Programme, the outlets can use the CRM data from across all outlets to offer loyalty points, special offers & discounts to their customers.
7. Centralised Aggregator Menu Management
Many large chains struggle to maintain consistency of ingredients and quality across all their outlets. Since the owners cannot be physically present at all the outlets, there is always the fear of inconsistency damaging the brand’s reputation. But this issue can be resolved using Petpooja’s large chain POS. With this feature, the owner can standardise prices, recipes, staff protocol and other operations across all outlets. Not just that, the owners can also regulate online and offline menu operations to create a smooth and consistent online food delivery channel.
Large chains have very different and specific requirements. The POS working in chain outlets needs to be able to regulate consistency in every single aspect. The POS should also be able to coordinate with the other outlets and the owners’ dashboard to provide a whole picture of the entire business.
Hope this blog was helpful. For more restaurant-industry-related updates follow us on Instagram.